OnePlus has introduced a new policy that offers lifetime screen warranty for users impacted by the green line defect. In addition to this, the company is now providing free screen upgrades for select OnePlus smartphones to prevent this issue from occurring in the first place. Users of eligible smartphones can also benefit from cleaning and maintenance services at OnePlus service centers.
A user named Starcommander on a platform called X (formerly known as Twitter) recently spotted an offer on the Red Cable Club (RCC) page. This offer provides a Lifetime Free Screen Upgrade for certain OnePlus smartphone models, including the OnePlus 8 Pro, OnePlus 8T, OnePlus 9, and OnePlus 9R. However, it’s important to note that this offer is subject to terms and conditions set by OnePlus. Additionally, it’s worth mentioning that the Red Cable Club is currently limited to India and the offer has been confirmed specifically for this country according to information from Android Authority.
According to the information in the screengrab, users who have been using their phones under normal conditions and don’t have screen oxidation or any unauthorized alterations can get free screen upgrades, as well as cleaning and maintenance services at the service center. OnePlus also provided additional details about this Free Screen Diagnostics and Service Initiative to a news outlet.
The initiative includes a three-step service process. In the Comprehensive Diagnostics stage, the screen undergoes a detailed evaluation of its performance and reliability. If the user is eligible, they can receive a new advanced display panel that offers improved performance, colors, and durability. This new screen is specifically designed to perform well in high-humidity and high-temperature environments.
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